Average Score (530 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

530 Ratings

4.8 Average

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  • Raymond W.08-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

  • Rahul K.08-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • David A.08-26-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Silvia was fantastic! Thank you for such a simple and straightforward buying experience!

  • Nicole M.08-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    The service rep Chad is outstanding. He showed me what was causing the problem in my vehicle and explained that one of the issues with my car was covered under warranty.

  • Nyella S.08-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Service was fast and what was expected

  • Brian T.08-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

  • Judith J.08-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    read one very courteous, respectful, and nice

  • Jonathan A.08-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Service center is busy and have to wait what feels like too long for an oil change but the service is great.

  • Tiera A.08-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Capathia J.08-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    it was too long of a wait. Online booking should be scheduled Better