The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2023
My service tech was very good. I really appreciate your changing the rear brake pads under warrantee. However, scheduling an appointment was difficult. I hate your phone service. Just getting to a person is much too difficult. After that experience I said to myself I would not be coming back to Nalley for service. Your courteous staff might have changed my opinion.
TYPE:ServiceMODEL:TiguanYEAR:2024
Check-in is always fast and efficient. Service advisors are pleasant, courteous, and thorough. Very pleased with the Service Department at Nalley VW.
TYPE:ServiceMODEL:AtlasYEAR:2018
From checking in , communication, and checking out my overall experience with Richard and all other people was great.
TYPE:ServiceMODEL:TiguanYEAR:2018
Top notch service and customer service. The best experience I have had getting my car serviced.
TYPE:ServiceMODEL:TiguanYEAR:2018
Easy in and out experience! Richard was very helpful and made sure everything went smoothly.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:SalesMODEL:TaosYEAR:2024
I bought my VW Taos from Mr. Andrew at Nalley Volkswagen, and I couldn’t be happier. The service and attention I received were outstanding!
TYPE:ServiceMODEL:TiguanYEAR:2018
The repairs needed were explained and when fixed, the car was ready when it was scheduled to be.
TYPE:SalesMODEL:TaosYEAR:2024
Silvia Egan always treat me with respect and always willing to help getting the perfect car that fit all your expectations, this is the third car I buy with her amazing guidance
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