Average Score (502 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

502 Ratings

4.8 Average

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  • Karen C.08-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Great service

  • Ousman F.08-30-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

  • Sapian A.08-30-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Debra S.08-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

    Everytime I’m at service department, I get more than the best customer service.

  • Anke S.08-29-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Everyone we dealt with was professional and polished and very helpful!!!!

  • Michael S.08-29-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Surge helped me get the best deal on the exact car of my dreams! The process couldn’t have been easier.

  • Henray M.08-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Your Rep was great...see greeted me when I arrived. She checked her Appt Log....she knew exactly why I was there...gave me a ETA of when my vehicle should be completed....Escorted me to the Waiting Area...she was very professional....I was very satisfied with my visit ...

  • William C.08-29-2025

    TYPE:ServiceMODEL:Golf RYEAR:2018

  • Susana A.08-29-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Lindsey M.08-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021